pivpn/.github/ISSUE_TEMPLATE/pivpn-installfailed.yml

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name: PiVPN Install Failed
description: Report issues related with PiVPN installation
title: "[Install Failed]: "
labels: ["Needs Investigation"]
body:
- type: markdown
attributes:
value: |
# PiVPN Issue Template
Hi, you are about to open a report, Please provide us with all the info required below, incomplete issues will decrease our effectiveness to troubleshoot your issue and increase the time we need to spend helping you out or end up with your issue closed even if it is a legitimate issue.
Please remember we do not have any super power that makes us guess exactly what your issue is without any decent details!
For any output requested below, you may alternatively post it on https://pastebin.com and provide the Pastebin URL in its place
For pasting code blocks please don't forget to wrap them with triple backticks (```) before and after the code block.
- type: checkboxes
id: terms
attributes:
label: In raising this issue I confirm that
options:
- label: I have read the [documentation](https://docs.pivpn.io)
required: true
- label: I have read and understood the [PiVPN General Guidelines](https://github.com/pivpn/pivpn/#general-guidelines)
required: true
- label: I have read and understood the [PiVPN Troubleshooting Guidelines](https://docs.pivpn.io/faq/#how-do-i-troubleshoot-connection-issues)
required: true
- label: The issue I am reporting isn't a duplicate, see [closed issues](https://github.com/pivpn/pivpn/issues?q=is%3Aissue+sort%3Aupdated-desc+is%3Aclosed) and [open issues](https://github.com/pivpn/pivpn/issues?q=is%3Aissue+sort%3Aupdated-desc+is%3Aopen).
required: true
- label: I have searched for similar issues and solutions
required: true
- label: I can replicate the issue even after a clean OS installation
required: true
- type: textarea
id: issue
attributes:
label: Describe the issue
description: Please explain your issue. Feel free to format your text
validations:
required: true
- type: textarea
id: expected
attributes:
label: Expected behavior
description: A clear and concise description of what you expected to happen.
validations:
required: true
- type: textarea
id: replicate
attributes:
label: Please describe the steps to replicate the issue
description: Please explain your issue. Feel free to format your text
placeholder: |
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error
validations:
required: true
- type: textarea
id: search
attributes:
label: Have you taken any steps towards solving your issue?
description: describe the steps you have taken to resolve the issue
validations:
required: true
- type: textarea
id: screenshots
attributes:
label: Screenshots
description: If applicable, add screenshots to help explain your problem.
validations:
required: false
- type: textarea
id: hardware
attributes:
label: Where did you run pivpn?
description: please describe the hardware type you have used to run PiVPN
placeholder: |
RaspberryPi
Ordroid
OrangePi
bananaPi
Virtual machine
validations:
required: true
- type: textarea
id: kernel
attributes:
label: Please provide your output from `uname -a`
description: Please provide your output from `uname -a`
placeholder: |
Linux raspberrypi 5.10.17-v7l+ #1403 SMP Thu Feb 25 13:15:58 GMT 2021 armv7l GNU/Linux
validations:
required: true
- type: textarea
id: os
attributes:
label: Details about Operative System
description: Please provide your output from `cat /etc/os-release`
placeholder: |
PRETTY_NAME="Raspbian GNU/Linux 10 (buster)"
NAME="Raspbian GNU/Linux"
VERSION_ID="10"
VERSION="10 (buster)"
VERSION_CODENAME=buster
ID=raspbian
ID_LIKE=debian
validations:
required: true