Update Issue Report

Merged all different issue templates into a single one to avoid lack of
information due to users reporting bugs instead of support requests
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4s3ti 2022-04-24 23:11:59 +02:00
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3 changed files with 45 additions and 84 deletions

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---
name: Bug report
about: Create a report to help us improve
title: "[BUG] <Bug Description Here>"
labels: Needs Investigation
assignees: ''
---
## In raising this issue, I confirm the following:
`{please fill the checkboxes, e.g: [X]}`
- [] I have read and understood the [contributors guide](https://github.com/pivpn/pivpn/blob/master/CONTRIBUTING.md).
- [] The issue I am reporting can be *replicated*.
- [] The issue I am reporting *is* directly related to the pivpn installer script.
- [] The issue I am reporting isn't a duplicate (see [FAQs](https://github.com/pivpn/pivpn/wiki/FAQ), [closed issues](https://github.com/pivpn/pivpn/issues?q=is%3Aissue+sort%3Aupdated-desc+is%3Aclosed), and [open issues](https://github.com/pivpn/pivpn/issues?q=is%3Aissue+sort%3Aupdated-desc+is%3Aopen)).
**Describe the bug**
A clear and concise description of what the bug is.
**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error
**Expected behavior**
A clear and concise description of what you expected to happen.
**Screenshots**
If applicable, add screenshots to help explain your problem.
**Desktop (please complete the following information):**
- VPN Protocol
- OS: [e.g. iOS]
- Version [e.g. 22]
**Smartphone (please complete the following information):**
- VPN Protocol
- Device: [e.g. iPhone6]
- OS: [e.g. iOS8.1]
- Version [e.g. 22]
**Additional context**
Add any other context about the problem here.

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---
name: Feature request
about: Suggest an idea for this project
title: "[FR] <Your Feature Request Title Here>"
labels: ''
assignees: ''
---
**Is your feature request related to a problem? Please describe.**
A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
**Describe the solution you'd like**
A clear and concise description of what you want to happen.
**Describe alternatives you've considered**
A clear and concise description of any alternative solutions or features you've considered.
**Additional context**
Add any other context or screenshots about the feature request here.

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@ -1,8 +1,8 @@
--- ---
name: Support Request name: PiVPN Report
about: Request support from PiVPN comunity about: Report issues to PiVPN comunity
title: "[Support] Your Issue here" title: "Short description of Your Issue here"
labels: '' labels: 'Needs Investigation'
assignees: '' assignees: ''
--- ---
@ -23,18 +23,54 @@ For any output requested below, you may alternatively post it on https://pastebi
`{please fill the checkboxes, e.g: [X]}` `{please fill the checkboxes, e.g: [X]}`
- [] I have read the [documentation](https://docs.pivpn.io) - [] I have read the [documentation](https://docs.pivpn.io)
- [] Is it a feature request? please consider opening a [Discussion] (https://github.com/pivpn/pivpn/discussions/new)
- [] I have read and understood the [contributors guide](https://github.com/pivpn/pivpn/blob/master/CONTRIBUTING.md). - [] I have read and understood the [contributors guide](https://github.com/pivpn/pivpn/blob/master/CONTRIBUTING.md).
- [] The issue I am reporting can be *replicated*. - [] The issue I am reporting can be *replicated*. <!-- READ COMMENT BELOW-->
- [] The issue I am reporting can be *is* directly related to the pivpn installer script. - [] The issue I am reporting *is* directly related to the pivpn installer script.<!--READ COMMENT BELOW-->
- [] The issue I am reporting isn't a duplicate (see [FAQs](https://github.com/pivpn/pivpn/wiki/FAQ), [closed issues](https://github.com/pivpn/pivpn/issues?q=is%3Aissue+sort%3Aupdated-desc+is%3Aclosed), and [open issues](https://github.com/pivpn/pivpn/issues?q=is%3Aissue+sort%3Aupdated-desc+is%3Aopen)).
### Have you searched for similar issues and solutions? <!--
(yes/no / which issues?) Replicated: can you force the issue to happen again? For example, does it happen again if you run PiVPN on a new and clean system?
Related to the installer script: can you directly relate to the code? ex: pinpoint a specific function or line of code.
feel free not to mark it if you cannot mention the steps to replicate this in another clean system or if you cannot make a direct relation to any of the scripts.
-->
### Has your install failed? ### Has your install failed?
``` ```
yes/no yes/no
``` ```
### Describe the issue
<!-- Please explain your issue. Feel free to format your text -->
**Expected behavior**
A clear and concise description of what you expected to happen.
**Screenshots**
If applicable, add screenshots to help explain your problem.
### Can you replicate the issue? Describe the steps below
<!-- Please explain your issue. Feel free to format your text -->
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error
### Have you searched for similar issues and solutions?
(yes/no / which issues?)
**Additional context**
Add any other context about the problem here.
### Have you taken any steps towards solving your issue?
```
which?
```
### Please provide your system information ### Please provide your system information
#### What type of hardware are you running PiVPN at? #### What type of hardware are you running PiVPN at?
<!-- Please READ https://docs.pivpn.io/faq/#what-boardsoses-does-pivpn-support --> <!-- Please READ https://docs.pivpn.io/faq/#what-boardsoses-does-pivpn-support -->
@ -66,10 +102,6 @@ Virtual machine
PASTE THE OUTPUT INSIDE THE BACK-TICKS PASTE THE OUTPUT INSIDE THE BACK-TICKS
``` ```
### Issue
<!-- Please explain your issue. Feel free to format your text -->
### Console output of `curl -L install.pivpn.io | bash` ### Console output of `curl -L install.pivpn.io | bash`
``` ```
OUTPUT HERE OUTPUT HERE
@ -92,7 +124,3 @@ Virtual machine
DO NOT DELETE THE BACK-TICKS DO NOT DELETE THE BACK-TICKS
PASTE THE OUTPUT INSIDE THE BACK-TICKS PASTE THE OUTPUT INSIDE THE BACK-TICKS
``` ```
### Have you taken any steps towards solving your issue?
```
which?
```