name: PiVPN Issue Report description: Report general issues related with pivpn or VPN Protocols usage after installation title: "[General Issue]: " labels: ["Needs Investigation"] body: - type: markdown attributes: value: | # PiVPN Issue Template Hi, you are about to open a report, Please provide us with all the info required below, incomplete issues will decrease our effectiveness to troubleshoot your issue and increase the time we need to spend helping you out or end up with your issue closed even if it is a legitimate issue. Please remember we do not have any super power that makes us guess exactly what your issue is without any decent details! For any output requested below, you may alternatively post it on https://pastebin.com and provide the Pastebin URL in its place For pasting code blocks please don't forget to wrap them with triple backticks (```) before and after the code block. - type: checkboxes id: terms attributes: label: In raising this issue I confirm that options: - label: I have read the [documentation](https://docs.pivpn.io) required: true - label: I have read and understood the [PiVPN General Guidelines](https://github.com/pivpn/pivpn/#general-guidelines) required: true - label: I have read and understood the [PiVPN Troubleshooting Guidelines](https://docs.pivpn.io/faq/#how-do-i-troubleshoot-connection-issues) required: true - label: The issue I am reporting isn't a duplicate, see [closed issues](https://github.com/pivpn/pivpn/issues?q=is%3Aissue+sort%3Aupdated-desc+is%3Aclosed) and [open issues](https://github.com/pivpn/pivpn/issues?q=is%3Aissue+sort%3Aupdated-desc+is%3Aopen). required: true - label: I have searched for similar issues and solutions required: true - label: I can replicate the issue even after a clean OS installation required: true - type: textarea id: issue attributes: label: Describe the issue description: Please explain your issue. Feel free to format your text validations: required: true - type: textarea id: expected attributes: label: Expected behavior description: A clear and concise description of what you expected to happen. validations: required: true - type: textarea id: replicate attributes: label: Please describe the steps to replicate the issue description: Please explain your issue. Feel free to format your text placeholder: | Steps to reproduce the behavior: 1. Go to '...' 2. Click on '....' 3. Scroll down to '....' 4. See error validations: required: true - type: textarea id: search attributes: label: Have you taken any steps towards solving your issue? description: describe the steps you have taken to resolve the issue validations: required: true - type: textarea id: screenshots attributes: label: Screenshots description: If applicable, add screenshots to help explain your problem. validations: required: false - type: textarea id: hardware attributes: label: Where did you run pivpn? description: please describe the hardware type you have used to run PiVPN placeholder: | RaspberryPi Ordroid OrangePi bananaPi Virtual machine validations: required: true - type: textarea id: kernel attributes: label: Please provide your output from `uname -a` description: Please provide your output from `uname -a` placeholder: | Linux raspberrypi 5.10.17-v7l+ #1403 SMP Thu Feb 25 13:15:58 GMT 2021 armv7l GNU/Linux validations: required: true - type: textarea id: os attributes: label: Details about Operative System description: Please provide your output from `cat /etc/os-release` placeholder: | PRETTY_NAME="Raspbian GNU/Linux 10 (buster)" NAME="Raspbian GNU/Linux" VERSION_ID="10" VERSION="10 (buster)" VERSION_CODENAME=buster ID=raspbian ID_LIKE=debian validations: required: true - type: textarea id: install attributes: label: Installation description: If available, please provide your output from `curl -L https://install.pivpn.io | bash` placeholder: | curl -L https://install.pivpn.io | bash validations: required: false - type: textarea id: addprofile attributes: label: Profile / Client creation description: If applicable, please provide the output of `pivpn add` or `pivpn add nopass` validations: required: false - type: textarea id: debug attributes: label: Debug output description: Please provide your output from `pivpn debug` placeholder: | pivpn debug :::: Generating Debug Output :::: Debug output completed above. :::: Copy saved to /tmp/debug.log validations: required: true