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Update issue templates

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Added requests for more data
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4s3ti 2021-10-28 21:47:02 +02:00 committed by GitHub
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67
.github/ISSUE_TEMPLATE/support-request.md vendored
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@ -1,7 +1,7 @@
---
name: Support Request
about: Request support from PiVPN comunity
title: "[Support] <Your Issue here>"
title: "[Support] Your Issue here"
labels: ''
assignees: ''
@ -22,38 +22,75 @@ For any output requested below, you may alternatively post it on https://pastebi
`{please fill the checkboxes, e.g: [X]}`
- [] I have read the [documentation](https://docs.pivpn.io)
- [] I have read and understood the [contributors guide](https://github.com/pivpn/pivpn/blob/master/CONTRIBUTING.md).
- [] The issue I am reporting can be *replicated*.
- [] The issue I am reporting can be *is* directly related to the pivpn installer script.
- [] The issue I am reporting isn't a duplicate (see [FAQs](https://github.com/pivpn/pivpn/wiki/FAQ), [closed issues](https://github.com/pivpn/pivpn/issues?q=is%3Aissue+sort%3Aupdated-desc+is%3Aclosed), and [open issues](https://github.com/pivpn/pivpn/issues?q=is%3Aissue+sort%3Aupdated-desc+is%3Aopen)).
<!-- If the install failed: can you please copy-paste the console output after running `curl install.pivpn.io | bash` between the backticks -->
<!-- Please explain your issue. Feel free to format your text -->
### Issue
### Have you searched for similar issues and solutions?
(yes/no / which issues?)
### Has your install failed?
```
yes/no
```
### Please provide your system information
#### What type of hardware are you running PiVPN at?
<!-- Please READ https://docs.pivpn.io/faq/#what-boardsoses-does-pivpn-support -->
```
Raspberrypi (specify the model)
Ordroid
OrangePi
bananaPi
Virtual machine
```
#### Output of `uname -a`
```
OUTPUT HERE / ANSWER HERE
DO NOT DELETE THE BACK-TICKS
PASTE THE OUTPUT INSIDE THE BACK-TICKS
```
#### Output of `cat /etc/os-release`
```
OUTPUT HERE / ANSWER HERE
DO NOT DELETE THE BACK-TICKS
PASTE THE OUTPUT INSIDE THE BACK-TICKS
```
### If install failed Please provide the console output of `curl -L https://install.pivpn.io | bash`
```
OUTPUT HERE / ANSWER HERE
DO NOT DELETE THE BACK-TICKS
PASTE THE OUTPUT INSIDE THE BACK-TICKS
```
### Issue
<!-- Please explain your issue. Feel free to format your text -->
### Console output of `curl -L install.pivpn.io | bash`
```
Output Here
OUTPUT HERE
DO NOT DELETE THE BACK-TICKS
PASTE THE OUTPUT INSIDE THE BACK-TICKS
```
<!-- If the generation of an .ovpn file fails / the ovpns folder stays empty, please paste the output of `pivpn add` or `pivpn add nopass` between the backticks -->
### Console output of `pivpn add` or `pivpn add nopass`
```
Output Here
OUTPUT HERE
DO NOT DELETE THE BACK-TICKS
PASTE THE OUTPUT INSIDE THE BACK-TICKS
```
<!-- Please paste the output of `pivpn debug` between the backticks, don't forget to substitute your public IP address if you don't want the world to know it -->
### Console output of `pivpn debug`
<!-- Please paste the output of `pivpn debug` between the backticks, don't forget to substitute your public IP address if you don't want the world to know it -->
```
Output Here
OUTPUT HERE
DO NOT DELETE THE BACK-TICKS
PASTE THE OUTPUT INSIDE THE BACK-TICKS
```
### Have you taken any steps towards solving your issue?
```